me999 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the me999 platform ("Platform" or "Site") and all its services. me999 is an online entertainment platform that provides slot games, live casino, and sports betting services.

These Terms have been drawn up in accordance with Bangladeshi law and applicable international regulations. By using the platform, you confirm that you will comply with all applicable laws and that you have read these Terms carefully.

me999 reserves the right to amend these Terms in part or in full at any time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

2. Eligibility and Registration

2.1 Age Requirement

To open an account on the me999 platform and use any of its services, users must be at least 21 years of age. Use of this platform by minors is strictly prohibited. me999 may request a national identity card or other identity documents at any time for age verification purposes.

2.2 Registration Requirements

When registering an account, you must:

• Provide accurate and up-to-date personal information.
• Use an active mobile number and email address.
• Set a strong password and not share it with any third party.
• Confirm that you do not already hold an account with me999.

2.3 One Person, One Account

Each user may operate only one account. If the same person is found to be operating multiple accounts, all accounts will be closed and deposited funds may be forfeited.

3. Account Management

3.1 Account Security

It is your responsibility to keep your account login details completely confidential. me999 will not be held liable if you share your password with anyone or if your account is misused. If you suspect unauthorised access, contact the me999 support team immediately.

3.2 Updating Information

If any information on your account changes, please update it promptly. me999 will not be responsible for any issues arising from incorrect or outdated information.

3.3 Verification

me999 may request a national identity card, passport, or other documents at any time as part of the KYC process. Withdrawals may be put on hold until verification is complete.

4. Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods are accepted for deposits at me999: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100.

It is essential to provide accurate details when making a deposit. me999 will not be held responsible for failed transactions caused by incorrect information.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes, though this may vary due to verification or technical reasons.

Account verification must be complete before a withdrawal can be processed. It is recommended to withdraw using the same payment method used for the deposit.

4.3 Transaction Verification

To prevent fraud and ensure security, me999 reserves the right to place any transaction on hold for additional verification. If a suspicious transaction is identified, the associated account may be temporarily suspended.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the first deposit must be at least ৳100.

5.2 Wagering Requirements

To withdraw bonus funds, you must wager the total bonus amount 15 times (15x). Withdrawals directly from bonus funds are not permitted until the wagering requirement has been met. All casino games and sports bets count towards completing the wagering requirement.

5.3 General Bonus Terms

• Each bonus offer may be claimed once only.
• Bonuses are not transferable between accounts.
• Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
• If fraud or misuse of any bonus offer is suspected, me999 reserves the right to cancel the bonus.
• VIP members receive a weekly cashback benefit — ranging from 0.3% to 1.2% across four tiers from Bronze to Platinum.

6. Gaming Rules

6.1 Fair Play Policy

me999 is committed to ensuring fair play. All games are operated using a certified Random Number Generator (RNG). Any attempt to exploit system vulnerabilities or programming errors will result in the relevant winnings being declared void.

6.2 Technical Issues

If a disconnection or other technical problem occurs during a game, me999 will attempt to determine the outcome of that round. The final decision will be based on server logs and game records. me999 will not be held liable for any potential loss caused by a technical fault.

6.3 Betting Limits

Each game or betting option has a set minimum and maximum bet limit, which is displayed in the game interface. It will not be possible to place a bet outside these limits.

7. Prohibited Activities

The following activities are strictly prohibited on the me999 platform:

• Creating multiple accounts or using a third party's account.
• Abusing the bonus system or following a strategy of coordinated bonus use.
• Using automated bots, scripts, or any other software to play games.
• Using the platform for money laundering or any illegal financial activity.
• Harassing, deceiving, or behaving in a hostile manner towards other users.
• Attempting to hack the system or carry out a cyber attack.
• Creating or operating an account using false information.
• Using a third-party payment method that is not registered in your own name.

If any of the above activities are confirmed, me999 reserves the right to permanently close the account, forfeit deposited funds, and take legal action where necessary.

8. Responsible Gaming

me999 is committed to responsible gaming practices. We believe that playing for entertainment should be enjoyable and safe.

• Play within your budget — never increase your bets to try to recover lost money.
• If needed, contact the support team to set deposit or betting limits on your account.
• If you feel you have a problem with your gaming, contact us via 24/7 live chat.
• You can use the voluntary self-exclusion feature to take a temporary or permanent break from gaming.

For more information on responsible gaming, please visit our Responsible Gaming page. This service is for users aged 21 and over only.

9. Privacy and Data Protection

me999 uses SSL encryption and modern data security measures to protect users' personal information. The information you provide will be used solely for the purpose of improving services and preventing fraud.

To learn more about how personal information is collected, stored, and used, please read our Privacy Policy page.

10. Limitation of Liability

me999 accepts no liability for the following:

• Loss caused by internet connectivity issues, device faults, or disruption from third-party services.
• Issues arising from user negligence or the deliberate provision of false information.
• Loss resulting from unauthorised use of a user's login details.
• Service unavailability during scheduled platform maintenance or upgrades.

me999 always strives to maintain service quality, but the service may be temporarily disrupted for unavoidable reasons.

11. Account Closure and Suspension

11.1 Closure by the User

Any member may request to close their account at any time. Before making the request, please withdraw any remaining balance first. To close your account, contact the me999 support team by email or live chat.

11.2 Suspension by me999

me999 may temporarily suspend or permanently close an account for the following reasons:

• Serious breach of the Terms.
• Evidence of fraudulent or deceptive activity.
• Operating multiple accounts.
• Failure to cooperate with verification.
• Abuse of the bonus system.

12. Dispute Resolution

If you have an objection or complaint, please contact the me999 support team first. Most issues can be resolved quickly via live chat or email.

If you are not satisfied with the support team's decision, a formal complaint may be submitted. me999 reviews all complaints fairly and aims to respond within a reasonable timeframe.

In the case of a dispute regarding a game result, me999 server logs and game records will be considered the final evidence.

13. Changes to Terms

me999 reserves the right to change, add to, or cancel these terms and conditions at any time. Users will be notified through the platform in the event of significant changes.

Continued use of the platform after the updated terms are published will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

14. Contact

If you have any questions or comments about these terms and conditions, please contact our support team:

• 24/7 Live Chat — support available in Bengali
• Email: [email protected]

Our support team provides service in Bengali around the clock. Feel free to reach out for any issues or questions.