me999 Privacy Policy

This Privacy Policy ("Policy") describes our practices regarding the personal information of users of the me999 platform and related services ("Services"). By using the me999 website, you are agreeing to the terms of this Policy.

We take your privacy very seriously. It is our commitment to keep your personal information protected at all times through SSL encryption and modern data security technology. We encourage you to read this policy carefully. If you have any questions, please contact us via our 24/7 live chat support or by email.

1 Scope of Data Collection

me999 may collect the following types of information as needed to provide its services:

1.1 Information Provided Directly

• Your name, email address, and date of birth provided at the time of registration.
• Identity documents (national ID card, passport, etc.) uploaded for identity verification purposes.
• Financial information provided during deposits and withdrawals, such as bKash, Nagad, or Rocket account numbers.
• Messages and information you provide when contacting the support team.

1.2 Automatically Collected Information

• IP address, browser type and version, and information about the device used.
• Browsing behaviour data collected through cookies and similar technologies.
• Activity logs on the platform, including login times, page visits, and game play history.
• Information about referral sources and traffic origins.

2 Purposes of Data Use

me999 uses collected information for the following legitimate purposes:

• Account Management: To handle registration, verify identity, and ensure account security.
• Service Improvement: To improve platform functionality and make the user experience smoother.
• Financial Transaction Processing: To securely process deposit and withdrawal requests.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Legal Compliance: To retain information necessary to comply with applicable laws and regulations.
• Communication: To send important service-related notices and updates.
• Analytics: To review usage patterns and improve the platform.

me999 never sells your personal information or transfers it to third parties for commercial purposes.

3 Data Sharing and Disclosure

In certain circumstances, me999 may share your information with the following parties:

3.1 Service Provider Partners

Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification, technology infrastructure, and customer support services. These partners may only process information under me999's instructions and may not use it for their own purposes.

3.2 Legal Obligations

Information may be provided in response to a court order, legal process, or a legitimate request from a government authority. In such cases, every effort will be made to notify you in advance where possible.

3.3 Fraud and Security

Information may be shared with relevant bodies in the interest of preventing financial fraud, anti-money laundering (AML), and protecting platform security.

3.4 Business Transfers

In the event of any merger, acquisition, or asset sale, user information may be transferred. In such circumstances, users will be notified in advance by email or through the platform.

4 Cookie Policy

Cookies and similar tracking technologies are used on the me999 website. Cookies are small data files stored on your device that help improve platform functionality.

4.1 Use of Cookies

• Essential Cookies: Necessary for maintaining login status, security verification, and session management.
• Functional Cookies: For remembering your preferred language, notification settings, and other personalised preferences.
• Analytics Cookies: For analysing platform usage patterns to improve the service.

You can manage cookies from your browser settings. However, disabling certain essential cookies may limit some features of the platform.

5 Data Security Measures

me999 follows industry-standard technology and practices to keep your information secure:

• SSL/TLS Encryption: All data transfers between the website and server are handled through encrypted channels.
• Data Encryption: Sensitive information such as passwords and financial details is stored in an encrypted state.
• Access Controls: Only authorised personnel are granted limited access to personal information on a need-to-know basis.
• Security Monitoring: Systems are monitored continuously to detect potential security threats.
• Regular Audits: Data security measures are reviewed and updated on a regular basis.

It is not possible to guarantee one hundred percent security when transmitting information over the internet. However, me999 takes the highest level of precaution to protect your information.

6 Data Retention Period

me999 retains your personal information only for as long as it is necessary to fulfil the required purposes:

• Account-related information is retained while the account remains active.
• Financial transaction records are retained for a period determined by legal obligations.
• Certain information may be retained after an account is closed for fraud prevention and legal purposes.
• Once the designated retention period has ended, information is securely deleted or anonymised.

7 User Rights

As a me999 user, you have the following rights regarding your own information:

7.1 Right to Access

You may request to know what information we hold about you. Information will be provided within a set timeframe after verifiable identity has been confirmed.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not always be possible to delete all information due to legal obligations or fraud prevention reasons.

7.4 Right to Restrict Processing

In certain circumstances you may request that restrictions be placed on how your information is used.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team via live chat or email.

8 Privacy of Minors

me999's services are intended solely for those aged 21 and above. We do not knowingly collect or process the personal information of any minor.

If it comes to our attention that a minor has registered on the platform, the relevant account will be closed immediately and the collected information will be deleted. If you are aware of any such case, please inform our support team.

9 Third-Party Links and Services

The me999 platform may occasionally reference third-party services. The privacy policies of these third parties are outside me999's control. We advise you to review the privacy policy of any third-party service before using it. me999 is not responsible for any issues arising from the use of third-party services.

10 International Data Transfers

The servers and service infrastructure of me999 may be located in various countries. By using the platform, you are consenting to the possibility that your information may be processed outside your location.

Wherever information is processed, me999 maintains the security standards described in this Privacy Policy and ensures the safety of user information.

11 Policy Changes

me999 may update this Privacy Policy from time to time. In the case of significant changes, users will be informed in the following ways:

• A notice displayed on the main page of the platform.
• A notice sent to the registered email address.
• A change to the "Last Updated" date on this page.

Continued use of the platform after any changes will be considered as consent to the updated policy. If you do not agree to the changes, you have the option to close your account.

12 Contact and Complaints

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

We consider your privacy-related requests with due care and make every effort to respond within the set timeframe.